TestimonialAI Privacy Policy

Introduction

TestimonialAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TestimonialAI.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, TestimonialAI. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions "Company," "we," "us," or "our," it refers to TestimonialAI, that is responsible for your information under this Privacy Policy.
Country: where TestimonialAI or the owners/founders of TestimonialAI are based, in this case is United Kingdom.
Customer: refers to the company, organization or person that signs up to use the TestimonialAI Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit TestimonialAI and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by TestimonialAI or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: refers to the service provided by TestimonialAI as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: TestimonialAI's site, which can be accessed via this URL: gettestimonials.co.uk
You: a person or entity that is registered with TestimonialAI to use the Services.

Information We Collect

Our primary goal in collecting information is to provide and improve our Services, to administer your use of the Service, and to enable you to enjoy and easily navigate our Service. We collect information in the following ways:

1. Information You Provide to Us

We collect information that you provide directly to us when you:

Create or modify your account
Register to use our Services
Use features of our Services (e.g., collecting testimonials)
Request customer support
Make payments
Communicate with us via third-party social media sites
Subscribe to our emails or otherwise communicate with us

The types of information we may collect include your name, email address, postal address, phone number, credit card and payment information, and any other information you choose to provide.

2. Information We Collect Automatically

When you access or use our Services, we automatically collect information about you, including:

Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access our Services.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

Provide, maintain, and improve our Services
Process transactions and send related information, including confirmations and invoices
Send you technical notices, updates, security alerts, and support and administrative messages
Respond to your comments, questions, and requests and provide customer service
Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of TestimonialAI and others
Personalize and improve the Services and provide content or features that match user profiles or interests
Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
Link or combine with information we get from others to help understand your needs and provide you with better service
Carry out any other purpose described to you at the time the information was collected

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of TestimonialAI or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among TestimonialAI and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Transfer of Information to Other Countries

TestimonialAI is based in the United Kingdom and the information we collect is governed by UK law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the UK and other countries, where you may not have the same rights as you do under local law.

Your Choices

Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@testimonialai.com. If you wish to delete or deactivate your account, please email us at privacy@testimonialai.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from TestimonialAI by following the instructions in those emails or by emailing us at privacy@testimonialai.com. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you
The right to request that we update, correct, or delete your personal information
The right to object to our processing of your personal information
The right to withdraw your consent at any time for processing based on consent
The right to data portability
The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@testimonialai.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@testimonialai.com
Address: 123 Privacy Street, London, UK